SHIPPING WITHIN CYPRUS:

We offer FREE SHIPPING for all orders shipped within Cyprus. Please allow 5 working days to create the piece and delivery.

INTERNATIONAL SHIPPING:

We are shipping worldwide. For all orders 350€ and above we offer free shipping. If you are located outside the EU you may be required to pay customs and import taxes. Shipping will commence within 5 working days. Estimated shipping time 3-5 working days.

If for any reason the goods are not picked up and are returned back to us, VP concept reserves the right to charge you an additional handling fee.

Returns and Refunds Policy

We hope you are satisfied with your shopping experience and our products. Please note that when you buy a product from VP concept you are buying a product that is made by hand. Inconsistencies may occur in either shape or colour or detail and this is part of the uniqueness of our products. If for any reason you are unhappy with your purchase please send us an email explaining why you are returning and informing us if you would like to exchange with something else. We would be happy to accept return within 15 days of purchase only if Items are returned in their original condition, with their tags attached and in their original packaging. Once the product is received we will send you the replacement or refund your card minus the original shipping charges. Please allow 8-10 days for your exchange or your refund to be processed. You will be notified by email once this is done

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by email: info@vp-concept.com